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Comcast has also failed to pay the consumer $500,000 in
Comcast has also failed to pay the consumer $500,000 in claims they have filed against the company over alleged deceptive practices.
Comcast has settled a lawsuit with the Massachusetts attorney general's office, claiming that the company failed to properly disclose the actual monthly price and terms of its long-term contracts and that it "failed to provide consumers with timely and accurate information."
According to the Associated Press , a Comcast spokesman confirmed the settlement, but said that "there is no agreement yet that can be reached before the end of the year. These settlement agreements do not include provisions to remedy alleged violations of Massachusetts consumer law. The company was not able to provide any additional information about the settlement."
As the Associated Press reported, the AG investigation found:
The Massachusetts Attorney General's Office brought suit this month against Comcast after an investigation revealed that Comcast had been using deceptive marketing and billing practices to boost TV prices and other bundled services. The lawsuit, filed by the attorney general's office in Boston, alleges that in a 2007 deal, Comcast agreed to pay customers up to $15 per month for "special-access services" that included the ability to watch a live broadcast of the Super Bowl. The deal, which Comcast agreed to pay $100 per month, required customers to pay a monthly fee for "special-access services" and "discounts."
As Business Insider reported in August, the AG's office has been conducting an investigation into the use of deceptive marketing and billing practices in Comcast's Boston operations. In August, the AG took on the company to settle an ongoing lawsuit that alleges violations of state consumer protection laws.
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